Privacy Policy
Who we are
AMS Chemicals BV is a specialised supplier of fuel additives, established in Belgium. This privacy policy explains how we collect, use and protect personal data in connection with visits to our website and enquiries submitted through it.
AMS Chemicals BV acts as data controller within the meaning of the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).
What data we collect and why
Contact enquiries When you submit a contact form or send us an e-mail, we collect your name, company name, e-mail address, phone number and the content of your message. We use this data to respond to your enquiry and, where relevant, to follow up on a commercial relationship.
Legal basis: legitimate interest (responding to a business enquiry) or, where applicable, the execution of a pre-contractual or contractual relationship.
Website analytics We collect anonymised data about how visitors use our website, including pages visited, browser type, device type and approximate location derived from IP address. This data is used to improve the structure and performance of our website. We use Google Analytics for this purpose.
Legal basis: consent, obtained via the cookie consent banner.
Technical cookies Our website uses technically necessary cookies to function correctly. These cookies do not require your consent. For a full overview, see our Cookie Policy.
How long we keep your data
Contact enquiry data is kept for a maximum of three years after the last interaction, or longer if a contractual relationship exists and retention is required for legal or accounting purposes. Website analytics data is retained in accordance with the Google Analytics data retention settings, set to 14 months.
Who has access to your data
We do not sell or rent your personal data to third parties. We share data only where necessary:
- Google Analytics processes anonymised website usage data on our behalf. Google LLC acts as a processor under a data processing agreement. Data may be transferred to the United States under Standard Contractual Clauses.
- Hosting and IT providers may have access to data stored on our servers, solely for the purpose of maintaining our infrastructure.
- Competent authorities, where we are required to do so by law or court order.
Your rights
Under the GDPR, you have the following rights regarding your personal data:
- the right to access the data we hold about you;
- the right to have inaccurate or incomplete data corrected;
- the right to request deletion of your data, where no legal obligation requires us to retain it;
- the right to restrict processing in certain circumstances;
- the right to object to processing based on legitimate interest;
- the right to data portability, where processing is based on consent or a contract and carried out by automated means;
- the right to withdraw consent at any time, without this affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, contact us at
Complaints
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Belgian Data Protection Authority:
Gegevensbeschermingsautoriteit (GBA) Drukpersstraat 35, 1000 Brussels www.gegevensbeschermingsautoriteit.be
Security
AMS Chemicals BV takes appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. No method of data transmission over the internet is fully secure; we cannot guarantee absolute security but take all reasonable precautions.
Changes to this policy
We may update this privacy policy when our services or applicable legislation change. The current version is always available on this website. In the event of significant changes, we will inform you where possible.